Privacy Policy

Introduction and Scope

EvolveXFlow ("Company", "we", "us", "our") operates the evolvexflow.digital website and provides business analytics services. This Privacy Policy explains our practices regarding the collection, use, and protection of your personal information when you visit our website, use our services, or interact with us.

Information We Collect

Personal Data

We collect personal information that you voluntarily provide, including:

• Name and contact information (email, phone, address)
• Company information and job title
• Account credentials and authentication data
• Information provided through contact forms or inquiries
• Payment and billing information

Usage Data

We automatically collect information about your interactions with our website:

• IP address and browser information
• Pages visited and time spent on site
• Referral sources and exit pages
• Device type and operating system
• Click patterns and search queries

Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience. This includes essential cookies for site functionality and analytics cookies to understand usage patterns.

How We Use Your Information

We use collected information for:

• Providing and improving our services and website
• Responding to your inquiries and requests
• Sending marketing communications (with your consent)
• Analyzing usage patterns and optimizing user experience
• Ensuring security and preventing fraud
• Complying with legal and regulatory requirements
• Personalizing content and recommendations

Data Sharing and Third Parties

We do not sell your personal data. We may share information with:

• Service providers assisting with operations (hosting, email, analytics)
• Business partners for joint offerings (with your consent)
• Legal authorities when required by law
• Payment processors for transaction processing

Data Retention Policies

We retain personal data for as long as necessary to provide services and fulfill legal obligations. Typically:

• Account data: Retained while account is active, plus 1 year after closure
• Marketing data: Retained until you unsubscribe
• Transaction records: Retained for 7 years (accounting requirements)
• Website logs: Typically deleted after 90 days

Your Rights Under Data Protection Laws

Depending on your location, you may have rights including:

• Right to access your personal data
• Right to correct inaccurate information
• Right to delete your data (right to be forgotten)
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

International Data Transfers

If you access our services from outside Vietnam, your data may be transferred to, stored in, and processed in Vietnam and other countries. We implement safeguards including standard contractual clauses to protect international transfers.

Children's Privacy

Our services are not intended for individuals under 18 years old. We do not knowingly collect personal data from children. If we become aware of such collection, we will take steps to delete the information promptly.

Security Measures

We implement industry-standard security measures including encryption, secure authentication, and regular security audits. However, no method is 100% secure, and we cannot guarantee absolute security.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be effective upon posting to this page, with the "Last Updated" date reflecting the latest revision. We encourage you to review this policy regularly.

Contact Information for Privacy Concerns

For privacy-related questions or to exercise your rights, contact us at:

• Email: privacy@evolvexflow.digital
• Address: 45 Tran Hung Dao, District 1, Ho Chi Minh City 700000, Vietnam
• Phone: +84 28 3825 1234